Privacy Policy

This website was created and published by Sylvesse GmbH. This privacy policy will explain how Sylvesse uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us

What data do we collect?

Sylvesse collects the following data:

Name,
email address
phone number,
home address
the IP address of the requesting computer,
date and time of the access,
name and URL of the retrieved data,
the website, from which our domain was accessed,
the operating system of your computer, the browser used by you and the language,
the country, from which our website is being accessed

How do we collect your data?

You directly provide Sylvesse with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Fill out our contact form
Visit our website

How will we use your data?

Sylvesse collects your data so that we can:

Process your order and manage your account.
Email you with special offers on other products and events we think you might like.
To evaluate the performance of the website

When Sylvesse processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Marketing

Sylvesse would like to send you information about products and events of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Sylvesse from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Sylvesse would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Sylvesse for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Sylvesse correct any information you believe is inaccurate. You also have the right to request Sylvesse to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Sylvesse erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Sylvesse restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Sylvesse’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Sylvesse transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +41 78 236 17 12

Or contact us: contact@sylvesse.ch

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Sylvesse uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

Functionality – Sylvesse uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Sylvesse uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Sylvesse sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Sylvesse website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Sylvesse keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 December 2021.

How to contact us

If you have any questions about Sylvesse’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.